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How to Open VaultX Messages (Recipient)

VaultX messages arrive in your Safe inbox when someone sends a drop to one of your Receive Addresses. Decryption happens client-side, and the server never sees the plaintext. This keeps sensitive intake inside your Safe, not on the wire.

Prerequisites

  • Authenticated Safe session
  • Receive Address created (Sovereign or HighRisk tier)

Step-by-Step: Open a VaultX Message

  1. Sign in to your Safe Authenticate using your FIDO2 key or biometric method.

  2. Open Messaging Go to the Messaging section in the left-hand menu.

  3. Select the Receive Address inbox Messages are grouped by Receive Address or label. Open the relevant thread.

  4. Read and decrypt Messages decrypt automatically in the client. View the subject, body, and any attachments.

  5. Save content (optional) Save the message as a note or store attachments in your Safe if needed.

Attachment rules

If the Receive Address disallows attachments, only message content will be present.

Troubleshooting

  • No messages appear: confirm the sender used the correct Receive Address.
  • Decryption fails: try reloading the app and confirm your Safe is fully authenticated.
  • Address disabled: if the address was revoked, new messages will not arrive.

If you need to create or manage Receive Addresses, see Using VaultX Receive Addresses.