Gaining Access with LockoutGuard

Overview

This guide explains how to recover your UnoLock Safe using the saved Lockout Guard access ID and passphrase.

Retrieve Lockout Guard Credential

1. Retrieve your saved access ID and passphrase generated during Lockout Guard setup.

Initiate Recovery

1. Open the UnoLock app splash screen.
2. Start the recovery process.
3. Enter your access ID and click Next.
4. Input your passphrase when prompted and click Next.
5. Enter the PIN configured during Lockout Guard setup.
6. Click Next to proceed.

Register a New Key

1. Read the prompt asking you to register a new access key for the Safe carefully.
2. Click Next.
3. Enter a new name for your recovered key.
4. Note: Ensure the name differentiates it from your old key to avoid confusion.
5. Click Next after entering the key name.

Associate the Key with a Device

1. Decide which device the key will be associated with:
2. Select This Device to tie the key to your current device.
3. Choose Another Device based on your requirements.
4. For this example, select This Device.
5. Review the prompt confirming that the access key has been successfully registered.
6. Click Next to proceed.

Restart the App

1. Review the prompt advising that a restart of the app is required to activate the new access key.
2. Restart the UnoLock app.

Access the Safe with the New Key

1. Return to the UnoLock app splash screen.
2. Click to access the Safe.
3. Authenticate using the newly created key from Lockout Guard recovery.
4. Upon entering the Safe, review the message notifying you that the Lockout Guard credential used for recovery is now invalid.

Configure a New Lockout Guard Credential

1. Follow the Lockout Guard setup screens to configure a new credential based on your recovery needs.

Next

Next: Gaining Access with LegacyLink

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