Managing Subscriptions

Overview

New subscriptions are yearly. This guide explains how to cancel automatic renewal through the payment flow. Closing the app or ceasing use does not cancel billing. Keep credits available if you want the Safe to remain active after cancellation.

Access Subscription Management

1. Navigate to the main menu in the UnoLock app.
2. Select Configuration.
3. Click the subscription management option to access the settings.

Review Subscription Information

1. Read the informational dialog that appears, providing details about the subscription process.
2. Click Next to proceed.

Navigate to the Payment Gateway

1. Wait for the app to redirect you to the Payment Gateway.
2. Click Continue to move forward.

Cancel the Subscription

1. On the Payment Gateway page, review the details displayed.
2. Click Manage Subscription.
3. Within the Stripe Payment Gateway, click Cancel Subscription.
4. When a confirmation message appears, click Cancel Subscription again to finalize the cancellation.

Provide Feedback (Optional)

1. If prompted, provide feedback regarding your decision to cancel, if required.
2. Choose to complete the feedback, delete your request, or proceed without providing feedback.

Next

Next: Safe Expiry and Tier Changes

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